Making Safeguarding Personal (MSP)

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Wiltshire SAB leads adult safeguarding arrangements across the county and oversees and coordinates the effectiveness of the work of its member and partner agencies.

This requires the SAB to develop and actively promote a culture with its members, partners and the local community that recognises the values and principles contained in ‘Making Safeguarding Personal’.

Our objective is to ensure that the ethos of Making Safeguarding Personal is totally embedded within the practice of all member organisations.

As a Board we want to provide a leading example of how to listen and learn from the voices of service users and carers.

You can find out more about Making Safeguarding Personal here.


To ensure the views and experiences of those people who have been through the safeguarding process are heard. We would like to hear from you and your family about how the process worked for you, how supported and included you felt and what information you were given.

Take the survey here.

Guidance for professionals – what does Making Safeguarding personal mean?

All actions should be undertaken at the earliest opportunity and individuals supported and empowered to decide what action, if any, will be taken.

Where an adult does not have the capacity to consent to actions taken to protect them it should be clarified who, if anyone, has the power to act on their behalf or should advocate for them in accordance with the Mental Capacity Act 2005.

While professionals will be keen to work to help people to be safe, the individual needs the opportunities to express what being safe means to them. As far as possible, all the relevant agencies should work towards enabling the person to achieve this while maintaining their wellbeing.

The Local Government Association have produced a toolkit for responses which can be used as a practitioner guide to know how to respond to individual cases, or as a starting point for developing services. You can access the guide here.

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