Wiltshire Multi-Agency Hoarding Protocol

The Multi-Agency Hoarding Protocol is aimed to improve how all agencies deal with people with hoarding behaviours using a person centred approach. It is designed for operational use with a series of appendices to assist in signposting referrals to the appropriate agencies.

Appendix 1 – A brief outline of the responsibilities of the agencies involved in producing the protocol

Appendix 2 – Professional practice guidance on referring children safeguarding issues

Appendix 3 – Wiltshire Safeguarding Adults Board Information Sharing protocol on how to share data between agencies

Appendix 4 – Short introduction to the Mental Capacity Act

Appendix 5 – Hints and tips on communicating with people suffering from hoarding disorders

Appendix 6 – Safe and Independent Living (SAIL) referral form

Appendix 7 – Assessment form for completion by professional in the home situation

Appendix 8 – Clutter Image Rating – a photographic tool to  assess the  severity of hoarding

Appendix 9 – Detailed reference document not for completion in clients’ home

Appendix 10 – Contact details for agencies in relation to hoarding cases